Shipping Policy
Processing Time: All orders are processed within 1-3 business days. Orders are not shipped or
delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may
be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.Â
Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your
order has shipped containing your tracking number(s). The tracking number will be active within 24hours.
Customs, Duties, and Taxes: Altair Atlas is not responsible for any customs and taxes appliedto your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs,
taxes, etc.).
Damages: Altair Atlas is not liable for any products damaged or lost during shipping. If youreceived your order damaged, please contact the shipment carrier to le a claim. Please save all packaging materials and damaged goods before ling a claim.
International Shipping Policy: We currently ship outside The United States. However, we are not responsible for any additional shipping costs, customs fees, or taxes that may be incurred.
Returns Policy: Our Return & Refund Policy provides detailed information about options and procedures for returning your order